Information we collect about you
Any personal information you provide to us is maintained on secure servers and our internal systems. We collect information when you an order, communicate online with our customer service representatives, opt-in to receive our emails, shop online, request a catalog, participate in a sweepstakes, contest, promotion or survey and join our social networking sites. We may also collect information from you in our stores or through our catalogs or other marketing material. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information. If you create an online account, you also have the option of providing your product preferences and demographic information. If you use our “email this style to a friend” functionality found on all product pages, or if you choose to send an email from our site to a friend, we will also collect your friend’s name and email address. Your friend’s information is only used to send the forwarding email and is not saved in our customer or marketing databases.
How we use this information
When you supply your postal address, either when requesting a catalog or placing an order, you may receive catalogs by mail from us. We also occasionally make our postal list available for limited use by unaffiliated third parties.
We also maintain a record of your purchases made on any of our websites and combine this with information you have provided in our retail stores or over the phone in order to serve you better. We may combine information you provide with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience. If you communicate online with our customer service representatives, we will use the information you convey to respond to your requests and serve you better.
When we offer sweepstakes, contests, promotions or surveys, you may be required to provide certain personal information so we can notify winners and/or fulfill promotional obligations. In these instances, you have the option to receive emails, postal mail from us regarding our products, services, contests, and promotions. Even if you have previously chosen not to receive email or postal mail from us, you may still receive information as it relates to the sweepstakes, contest, promotion or survey in which you have participated.
We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would enable them to contact you about products or services you may be interested in.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
Marketing email communications
At various points on our website, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, make a customer service inquiry, opt-in to receive our emails, shop online, request a catalog, or participate in a sweepstakes, contest, promotion For surveys, you may automatically be added to our email list and receive marketing or promotional information from us.
If you do not wish to receive South Africa 101’s marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all South Africa 101’s marketing emails